Saturday, July 7, 2007

Problem Solving

Today's organizations are facing two types of problems: technical and adaptive.

Technical Vs Adaptive Problem:
The challenge in solving technical problem is to obtain and apply the knowledge in an efficient and rational way. That is applying knowledge at the right time, and right place to right person. Whereas, the challenge in solving adaptive problems is to mobilize people so that they are able to make painful but necessary adjustments while learning new ways of working.

There are six stages in Problem-solving process which are as follow:

These processes are being held by asking particular questions in each processes.
1. Present the Problem.
2. Reframe the Problem.
3. Determine Causes of the problem.
4. Develop Alternative Solutions.
5. Evaluate alternatives and select actions.
6. Implement the solution.

Organizations and individuals gain benefits through solving problems via Action Learning. Those benefits include Organizational learning, team development, leadership development, and individual growth and professional development.

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